Privacy Policy
Effective Date: 22 July 2025
The Clarity Lab Co is a business operated by Global Biosolutions Group Pty Ltd (ABN: 93 641 990 874), with its registered office at 308 Wattle St Suite #1178, Ultimo, NSW 2007, Australia.
We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information in compliance with the Australian Privacy Act 1988 (Cth), Australian Privacy Principles (APPs), GDPR (General Data Protection Regulation), CCPA (California Consumer Privacy Act), and other applicable international privacy laws.
1. What Information We Collect
We may collect the following personal information:
Identification & Contact Info – Full name, email address, phone number, business name, billing/shipping address
Payment Details – Collected via secure third-party processors (we do not store payment data)
Usage Data – Browser type, IP address, device ID, pages visited, access times
Voluntary Info – Responses to surveys, customer support messages, form submissions
We do not knowingly collect or process personal data of individuals under the age of 13.
2. How We Use Your Information
We use your personal data to:
Deliver the services and products you purchase
Provide customer support and account management
Send transactional emails, updates, and marketing (with your consent)
Improve our website, products, and user experience
Comply with legal, accounting, or regulatory obligations
3. Sharing & Disclosure
We do not sell or rent your personal information. We may share your data with:
Trusted service providers who help operate our business (e.g., payment gateways, email platforms)
Legal authorities when required by law or to protect our rights
All third parties are bound by confidentiality and data protection obligations.
4. Data Storage & International Transfers
Your data may be processed outside Australia (e.g., in the U.S., EU, or U.K.) via secure, compliant platforms. We ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) and data processing agreements.
5. Data Retention
We retain personal data only as long as necessary for:
Delivering services
Legal or accounting purposes
Resolving disputes or enforcing agreements
You may request deletion of your data at any time.
6. Your Rights
Depending on your location, you may have rights to:
Access or correct your personal information
Request deletion of your data
Withdraw consent at any time
Object to certain types of data processing
File a complaint with your data protection authority
7. Cookies & Analytics
We may use cookies and tracking technologies for:
Website functionality
Traffic analysis
Personalization and remarketing
You can disable cookies in your browser settings, though some features may not function properly.
8. Data Security
We take data security seriously and use:
SSL encryption
Access controls
Secure third-party platforms
Regular monitoring and risk assessments
Despite best efforts, no digital system is 100% secure. Please notify us of any suspected breaches.
9. Third-Party Links
Our website may link to third-party sites. We are not responsible for the privacy practices or content of those sites. Please review their policies separately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website with the updated effective date.
11. Contact Us
For privacy-related questions or requests, please contact:
The Clarity Lab Co
Operated by Global Biosolutions Group Pty Ltd
ABN: 93 641 990 874
308 Wattle St Suite #1178
Ultimo NSW 2007, Australia
📧 [email protected]